Company Name Altarama
Specialty Customer Services, Technology Products
Library Type Public Library, Special Library
Contact Name Tara Wilkinson
Phone 888-982-9997 ext 6
Description Cloud-based reference management tools that are simple, powerful and affordable. For capturing and reporting statistics, managing requests, provide a chat service and more. SEFLIN members receive 10% off of all orders. Spring Promotion provides 25% off
Long Description Altarama’s cloud-based solutions include: DeskStats, an electronic tick sheet, RefChatter, a chat platform for custom widgets and texting), RefTracker, a request ticketing system with customized forms and smart email integration. For libraries wishing to offer chat services outside of library hours (e.g. 24/7, etc.) our RefStaffing service provides backup and after-hours staffing by credentialed, experienced reference librarians.